Live Chat · Instant Response
Multi-channel real-time chat for global businesses—website, app, social media—smart routing, bots, and team collaboration to boost satisfaction and conversion.
Real-Time Chat Engine
Millisecond message delivery—supports text, images, and file transfers for zero-latency customer communication.
Intelligent Bots
Custom auto-replies for FAQs—24/7 availability to reduce support load.
Multi-Channel Access
Unified management across website, mobile app, WeChat, WhatsApp, and more.
Team Collaboration
Multiple agents online simultaneously—conversation assignment and transfer, collaborative replies.
Analytics
Conversation volume, response time, satisfaction scores—optimize support efficiency.
Open API
Deep integration with CRM and order systems—auto-identify customer identity and history.
Global Service · Multi-Language Support
USA · English
UK · English
Spain · Spanish
Germany · German
France · French
Japan · Japanese
China · Chinese
Brazil · PortugueseSeamless Integration with Your Business Channels
One-click embed on website, app, or connect with major social platforms
Website Widget
iOS / Android SDK
WhatsApp Integration
Facebook Messenger
Support Team Management
- Conversation routing & smart assignment
- Support groups & skill-based routing
- Canned responses
- Conversation tags & archiving
Data & Intelligence
- Conversation volume trends
- Avg response/resolution time
- Customer satisfaction ratings
- Agent performance monitoring
About Live Chat Service
How do I embed the chat widget on my website?
Just copy one line of JavaScript code and paste it into your site footer—supports WordPress, Shopify, Wix, and other major platforms.
Does it support auto-language detection?
Yes. The system automatically displays the chat interface and bot responses in the visitor's browser language.
What can the bot handle?
Set up auto-replies for FAQs, order inquiries, product recommendations, etc.—complex issues can be escalated to human agents.
Can I receive chats on the mobile app?
Yes. Agents can receive and reply to customer messages anytime, anywhere via the IntBell mobile app.
How long are chat records retained?
Basic plan retains 30 days—Business and above retains permanently with export support.
Can I connect WhatsApp and Facebook?
Business and above plans support integrating WhatsApp and Facebook Messenger into a unified dashboard for consolidated replies.
Start today—connect with every customer via live chat.
Instant responses, smart routing, unified multi-channel management—make customer service your competitive advantage.