Improve the service efficiency of order delivery through notifications such as text messages and phone calls,and establish a reputation for corporate service image
Help new users register and verify through SMS and voice verification codes,confirm payment of logistics fees,effectively confirm user authenticity,and improve user registration conversion rate
Prompt the customer to place an order successfully through SMS,and notify the customer of the pick-up time and pick-up code,improving the efficiency of the logistics company and simplifying the order pick-up process
Through the system SMS,remind customers of delivery time,delivery personnel information and delivery items,sign for notification,improve the efficiency of the logistics company and simplify the delivery process
Receipt message notification,informing the user that the order number has been signed,reminding the user to pay attention,and avoiding the loss of the user's property
Marketing promotion,customer care,customer feedback through SMS and phone calls to further improve customer loyalty
Send customers the latest delivery discounts,event promotions,and multi-channel marketing strategies for logistics companies through text messages or phone calls on specific festivals
Send customers a brief overview of the company's dynamics,key customer holiday care news,etc.,to help companies attract,develop,maintain and enhance service relationships with customers
For valuables or easily damaged items,communicate with customers in a timely manner through voice calls,notify the pick-up location,make an appointment for pick-up time,avoid customer property loss,and improve user satisfaction
You can put the questionnaire survey in the text message for customers to fill in,maintain customer relationship with the filled customers,or use manual customer return visits to understand customer emotions and collect feedback information
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Integrate messages,calls,emails,and customer together for easy and efficient work to promote business growth.
Protect your private number from advertising calls
Customer service support,complete IVR button menu,shared answering responsibilities
Lightweight CRM to support and triage your customers