We are excited to announce a significant upgrade to IntBell’s account plans. This update restructures our pricing around a simple, transparent seat-based model — and introduces new built-in benefits designed to lower communication costs and simplify number management for teams of all sizes.
Whether you are an individual professional, a growing team, or a large enterprise, the new plans offer more value per seat than ever before.
A Seat-Based Model Built Around Your Team
The core of this upgrade is the seat. Each seat represents a user account within your IntBell workspace, and every paid seat now comes bundled with a US/Canada local number and a monthly communication credit. This means you no longer need to purchase numbers separately or manage communication budgets across disconnected systems.
Plan Overview
Basic Plan — No Seat Fee
Designed for individual users and small teams with straightforward communication needs.
- No seat fee
- Includes 1 seat (sub-account)
- Supports 1 phone number
The Basic Plan provides a lightweight entry point for professionals who need a reliable international communication tool without recurring seat costs.
Team Plan — $19.99 per Seat per Month
Built for small and mid-sized teams that require collaboration features and multiple numbers.
- Each seat includes 1 US/Canada local number
- Each seat includes $3 in communication credits
- Additional numbers can be purchased without limit
The Team Plan is our most popular option, offering a balance of cost efficiency and operational flexibility. Teams can assign dedicated numbers to individual members or business lines, keeping communication organized and professional.
Business Plan — $26.99 per Seat per Month
Designed for larger organizations that need a comprehensive communication solution.
- Each seat includes 1 US/Canada local number
- Each seat includes $5 in communication credits
- Additional numbers can be purchased without limit
The Business Plan delivers higher per-seat value and is suited to enterprises managing multiple departments, regions, or high-volume communication workflows.
What This Means for Your Business
Previously, acquiring a local number and funding communication required separate purchases and planning. With this upgrade, both are included directly in your seat subscription.
For businesses targeting the North American market, a US/Canada local number can significantly improve customer answer rates and build trust with local clients. Combined with the included communication credits, teams can scale their outreach without unpredictable cost increases.
Privacy and Communication Preferences
We also want to reaffirm our commitment to user privacy. Creating an IntBell account or using our services does not require consenting to promotional messages. Users may opt in to product updates, promotions, and news at their discretion, and can unsubscribe at any time by replying STOP.
FAQ
Q1: How are seats allocated? Can I assign multiple numbers to one seat?
A seat is the user unit within the IntBell account system. Each seat represents an independent sub-account with its own login credentials and communication functions. Seat limits by plan are as follows: the Basic Plan includes 1 seat, the Team Plan supports up to 3 seats, and the Business Plan supports up to 50 seats. For number allocation, the Team and Business Plans support the purchase of multiple numbers with no limit, and you can assign different numbers to different seats to achieve dedicated numbers and business separation. Administrators can create departments, add employees, and assign numbers to corresponding seats in the console.
Q2: Can I port my existing phone number to IntBell?
Yes. IntBell supports porting your existing phone number to the platform. The process is relatively straightforward, and you can complete the transition without changing your contact information for customers. Porting typically requires proof of number ownership. For specific steps, please contact our support team via email (support@intbell.com) or live chat on our website, and they will guide you through the submission and confirmation of the required documents. In addition, if you wish to port a Skype number (since Skype is discontinuing its service), the same process applies.
Q3: How can I use the $3 or $5 communication credits included with each seat? What fees can they cover?
Communication credits are account balances provided by IntBell for each seat on the Team and Business Plans, and they can be used to offset charges incurred by that seat when using platform services. These include: international call charges, SMS/MMS fees, and number monthly rental and other billing items. The credits are issued per seat, so each seat has its own independent credit balance. You can view your balance usage in real time in the “Account Balance” module on the console homepage. Note that credits are deducted using the same billing rules as other account balances, based on actual usage in real time.
Get Started
Existing and new users can review the updated plans directly in the IntBell console. To explore the new seat-based plans and activate your included number and credits, visit your account dashboard or contact our team for guidance on selecting the right plan for your organization.
We remain committed to providing reliable, cost-effective international communication tools for businesses operating across borders. This upgrade is one more step toward that goal.